Build cost and per-minute operating cost for a voice agent, including telephony.
Voice projects have two very different cost shapes: a one-off build, and a per-minute bill that scales with how often customers use it. Most teams model only the first and get surprised by the second.
Open the calculatorEstimated first-year cost
29.3K–43.9K
Median estimate: $36,600
Calculators give a range. A scoping call gives a fixed scope, timeline and budget.
Talk to our teamBuild cost is scoped hours × regional rate, scaled for multi-region telephony. Operating cost is modelled per minute by scope complexity, then multiplied by twelve months of usage, with a concurrency allowance so peak load is not sized by the average.
Callers abandon on silence, not on errors. Anything over roughly a second of turnaround feels broken. This usually costs extra engineering that is invisible in a feature estimate.
Calls arrive in bursts. Sizing concurrency off the daily average means queueing exactly when it matters most, so the allowance here is deliberately separate from the per-minute figure.
Every voice agent needs a clean handover to a human. Budget for it as a first-class path, not an exception — it is usually 10–15% of build time.