🇬🇧EN
GLM-5.3 + DeepSeek-V4.1-Flash telemetry monitor flagging customer usage decay.
Continuously monitors product usage velocity deltas, support ticket sentiment, and stakeholder turnover using GLM-5.3 and DeepSeek-V4.1-Flash. Automatically triggers retention playbooks weeks before renewal.
npx @riggware/agent install churn-watchComputes 7-day vs 30-day usage velocity deltas across account seats.
GLM-5.3 correlates sentiment drops with approaching contract renewal dates.
Assigns remediation playbook to Customer Success account owner in Slack.